Terms and Conditions

Deposit/Payment Policy

A 50% deposit payable within 72 hours of making your reservation will secure your booking. 
The balance on your account is payable on or before arrival.
If the reservation is made less than 30 days prior to arrival a 100% payment is required within 24 hours to secure the reservation.
Peak Season: 15 December to 10 January – a 100% deposit is payable within 72hours of making the reservation to secure your booking.

Child Policy

Children 1-3 years stay free
Children 4-12 pay 50% of the adult rate
Teens 12-18 pay 100% of the adult rate

Cancelation policy

Refund / Credit - Please note all refunds will incur banking fees.
21+ days – forfeit 30% of deposit during Peak Season (15 Dec – 10 Jan) only
21 days + prior to arrival – full refund / credit
20 - 15 days prior to arrival – 75% refund / credit
14 - 8 days prior to arrival – 50% refund / credit
7 – 0 days prior to arrival – no refund or credit
No show or early departure – no refund
Should the Government impose Coronavirus COVID-19 Alert Level 5 a full refund or credit will apply.


Management reserves the right of admission.
Rates are quoted and is payable in ZAR (South African Rand).
All rates are quoted per person sharing per night and includes 15% VAT.
Rates are inclusive of a continental breakfast.
Management of My-Konos reserve the right to amend rates without prior notice should there be an increase in VAT or any other statutory levies becomes payable.
NO Pets allowed.
NO Smoking inside the house and your room.
Minimum stay of 2 nights during the Peak Season(15 Dec – 10 Jan), over long weekends and during school holidays.
Check-in: 2pm -5pm (Please notify us in advance of late arrival.)
Check-out: strictly 10am